{"id":403,"date":"2024-09-18T14:26:05","date_gmt":"2024-09-18T17:26:05","guid":{"rendered":"https:\/\/mav.tec.br\/kyc\/?p=403"},"modified":"2024-10-10T13:26:13","modified_gmt":"2024-10-10T16:26:13","slug":"nao-trate-seu-cliente-como-mais-1","status":"publish","type":"post","link":"https:\/\/mav.tec.br\/kyc\/nao-trate-seu-cliente-como-mais-1\/","title":{"rendered":"Seu cliente \u00e9 mais um? N\u00c3O trate o seu cliente como mais um"},"content":{"rendered":"\n<blockquote>\n<h4>\u201cH\u00e1 mais de 40 anos morando no mesmo bairro, nunca fui lembrado por um empreendedor local, at\u00e9 hoje sou considerado mais um, e j\u00e1 muitos (70% ou mais) fecharem as portas\u201d.<\/h4>\n<\/blockquote>\n\n\n\n<!--more-->\n\n\n\n<p data-sourcepos=\"3:1-3:55\"><span style=\"font-size: 20px;\">A frase acima foi falada por mais de uma pessoa quando come\u00e7amos a pensar no Kyc?, de diferente foi apenas a quantidade de anos e a\u00ed nos perguntamos: o que leva um empreendedor n\u00e3o pensar seriamente em conhecer o seu cliente, cativ\u00e1-lo, encant\u00e1-lo, fideliz\u00e1-lo.<\/span><\/p>\n<p data-sourcepos=\"3:1-3:55\"><span style=\"font-size: 20px;\">\u00c9 claro que para isso existem muitos meios, mas o uso de tecnologia dispon\u00edvel \u00e9 uma ferramenta fundamental.<\/span><\/p>\n<p data-sourcepos=\"3:1-3:55\"><span style=\"font-size: 20px;\">Quando voc\u00ea trata um cliente como \u201cmais um\u201d, voc\u00ea est\u00e1:<\/span><\/p>\n<ul data-sourcepos=\"5:1-8:0\">\n<li data-sourcepos=\"5:1-5:233\"><span style=\"font-size: 20px;\"><strong>Ignorando suas necessidades espec\u00edficas:<\/strong> Cada pessoa tem suas pr\u00f3prias expectativas, prefer\u00eancias e desafios. Ao n\u00e3o considerar essas particularidades, voc\u00ea perde a oportunidade de oferecer solu\u00e7\u00f5es personalizadas e relevantes.<\/span><\/li>\n<li data-sourcepos=\"6:1-6:132\"><span style=\"font-size: 20px;\"><strong>Transmitindo desinteresse:<\/strong> Se o cliente sentir que n\u00e3o \u00e9 valorizado, ele buscar\u00e1 outras op\u00e7\u00f5es que o fa\u00e7am se sentir especial.<\/span><\/li>\n<li data-sourcepos=\"7:1-8:0\"><span style=\"font-size: 20px;\"><strong>Dificultando a fideliza\u00e7\u00e3o:<\/strong> Clientes que se sentem \u00fanicos e compreendidos tendem a ser mais fi\u00e9is \u00e0 marca e a indicar seus produtos ou servi\u00e7os para outras pessoas.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 20px;\">Vamos tomar o fator motivador de criar a plataforma Kyc? usando a experi\u00eancia de cliente da nossa equipe, percebemos que poucos ou quase nenhum dos \u201cempreendedores\u201d que est\u00e3o perto de onde moramos sabem que somos.<\/span><\/p>\n<p data-sourcepos=\"9:1-9:67\"><span style=\"font-size: 20px;\"><strong>Por que personalizar o atendimento ao cliente \u00e9 t\u00e3o importante?<\/strong><\/span><\/p>\n<ul data-sourcepos=\"11:1-15:0\">\n<li data-sourcepos=\"11:1-11:140\"><span style=\"font-size: 20px;\"><strong>Cria conex\u00e3o:<\/strong> Ao demonstrar que voc\u00ea conhece e se importa com as necessidades do cliente, voc\u00ea cria um v\u00ednculo mais forte e duradouro.<\/span><\/li>\n<li data-sourcepos=\"12:1-12:137\"><span style=\"font-size: 20px;\"><strong>Aumenta a satisfa\u00e7\u00e3o:<\/strong> Clientes satisfeitos s\u00e3o mais propensos a fazer novas compras e a recomendar sua empresa para outras pessoas.<\/span><\/li>\n<li data-sourcepos=\"13:1-13:122\"><span style=\"font-size: 20px;\"><strong>Diferencia sua marca:<\/strong> Em um mercado cada vez mais competitivo, a personaliza\u00e7\u00e3o se torna um diferencial competitivo.<\/span><\/li>\n<li data-sourcepos=\"14:1-15:0\"><span style=\"font-size: 20px;\"><strong>Gera mais vendas:<\/strong> Clientes que se sentem valorizados tendem a gastar mais e a comprar com mais frequ\u00eancia.<\/span><\/li>\n<\/ul>\n\n\n\n<div class=\"forminator-guttenberg\"><div class=\"forminator-ui forminator-custom-form forminator-custom-form-112 forminator-design--default  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-112\" data-uid=\"6a3d3778ddaa2\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-112\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-112 forminator-design--default  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"112\"\n\t\t\t\t data-color-option=\"default\" data-design=\"default\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"6a3d3778ddaa2\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"section-1\" class=\"forminator-field-section forminator-col forminator-col-12 \"><div class=\"forminator-field\"><h2 class=\"forminator-title\">Entre em contato<\/h2><hr class=\"forminator-border\" style=\"border: 1px solid 1;\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-1_6a3d3778ddaa2\" id=\"forminator-field-name-1_6a3d3778ddaa2-label\" class=\"forminator-label\">Primeiro Nome <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1\" value=\"\" placeholder=\"E.x. John\" id=\"forminator-field-name-1_6a3d3778ddaa2\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_6a3d3778ddaa2\" id=\"forminator-field-email-1_6a3d3778ddaa2-label\" class=\"forminator-label\">Endere\u00e7o de E-mail <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"E.x. john@doe.com\" id=\"forminator-field-email-1_6a3d3778ddaa2\" class=\"forminator-input forminator-email--field\" data-required=\"true\" aria-required=\"true\" autocomplete=\"email\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_6a3d3778ddaa2\" id=\"forminator-field-phone-1_6a3d3778ddaa2-label\" class=\"forminator-label\">Telefone<\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"E.x. +1 3004005000\" id=\"forminator-field-phone-1_6a3d3778ddaa2\" class=\"forminator-input forminator-field--phone\" data-required=\"\" aria-required=\"false\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_6a3d3778ddaa2\" id=\"forminator-field-textarea-1_6a3d3778ddaa2-label\" class=\"forminator-label\">Mensagem<\/label><textarea name=\"textarea-1\" placeholder=\"Escreva sua mensagem\" id=\"forminator-field-textarea-1_6a3d3778ddaa2\" class=\"forminator-textarea\" style=\"--forminator-textarea-min-height:140px;\" maxlength=\"180\" ><\/textarea><span id=\"forminator-field-textarea-1_6a3d3778ddaa2-description\" class=\"forminator-description\"><span data-limit=\"180\" data-type=\"characters\" data-editor=\"\">0 \/ 180<\/span><\/span><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"checkbox-1\" class=\"forminator-field-checkbox forminator-col forminator-col-6 \"><div role=\"group\" class=\"forminator-field required\" aria-labelledby=\"forminator-checkbox-group-forminator-field-checkbox-1-6a3d3778ddaa2-label\"><span id=\"forminator-checkbox-group-forminator-field-checkbox-1-6a3d3778ddaa2-label\" class=\"forminator-label\">Confirme que deseja ser contatado <span class=\"forminator-required\">*<\/span><\/span><label id=\"forminator-field-checkbox-1-1-6a3d3778ddaa2-label\" for=\"forminator-field-checkbox-1-1-6a3d3778ddaa2\" class=\"forminator-checkbox\" title=\"Confirmo\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"one\" id=\"forminator-field-checkbox-1-1-6a3d3778ddaa2\" aria-labelledby=\"forminator-field-checkbox-1-1-6a3d3778ddaa2-label\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Confirmo<\/span><\/label><\/div><\/div><div id=\"captcha-1\" class=\"forminator-field-captcha forminator-col forminator-col-6 \"><div class=\"forminator-captcha-left forminator-g-recaptcha\" data-theme=\"light\"  data-sitekey=\"6LdFJsUUAAAAAJ2WmPp5C0JJHLQllxN4Jazjxzf4\" data-size=\"normal\"><\/div> <\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">Enviar mensagem<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"b3569f5cf7\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/kyc\/wp-json\/wp\/v2\/posts\/403\" \/><input type=\"hidden\" name=\"form_id\" value=\"112\"><input type=\"hidden\" name=\"page_id\" value=\"403\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/mav.tec.br\/kyc\/nao-trate-seu-cliente-como-mais-1\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><\/form><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Kyc? Te ajuda a mostrar ao cliente que, para voc\u00ea, ele n\u00e3o \u00e9 mais um.<\/strong><\/p>\n<\/blockquote>\n\n\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<p>Views: 13<\/p><div id=\"advads-1270975019\" class=\"advads-depois-do-conteudo advads-entity-placement\" style=\"margin-left: auto;margin-right: auto;text-align: center;\"><a href=\"https:\/\/mav.tec.br\/kyc\/promocao\/\" aria-label=\"anuncio promo 3 meses\"><img src=\"https:\/\/mav.tec.br\/kyc\/wp-content\/uploads\/2024\/09\/anuncio-promo-3-meses-e1729090425995.jpg\" alt=\"\"  width=\"800\" height=\"202\"   \/><\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>Quando criamos o Kyc? um dos pontos que nos influenciou foi o fato de que em nosso bairro, testemunhamos a abertura e fechamento de centenas de neg\u00f3cios<\/p>\n","protected":false},"author":3,"featured_media":408,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[6,4],"class_list":["post-403","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conheca-seu-cliente","tag-atencao","tag-cliente"],"_links":{"self":[{"href":"https:\/\/mav.tec.br\/kyc\/wp-json\/wp\/v2\/posts\/403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mav.tec.br\/kyc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mav.tec.br\/kyc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mav.tec.br\/kyc\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mav.tec.br\/kyc\/wp-json\/wp\/v2\/comments?post=403"}],"version-history":[{"count":6,"href":"https:\/\/mav.tec.br\/kyc\/wp-json\/wp\/v2\/posts\/403\/revisions"}],"predecessor-version":[{"id":679,"href":"https:\/\/mav.tec.br\/kyc\/wp-json\/wp\/v2\/posts\/403\/revisions\/679"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mav.tec.br\/kyc\/wp-json\/wp\/v2\/media\/408"}],"wp:attachment":[{"href":"https:\/\/mav.tec.br\/kyc\/wp-json\/wp\/v2\/media?parent=403"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mav.tec.br\/kyc\/wp-json\/wp\/v2\/categories?post=403"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mav.tec.br\/kyc\/wp-json\/wp\/v2\/tags?post=403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}